We want you and your furry friend to be completely happy with your Wobble Wag Giggle purchase! That’s why we offer a 100% satisfaction guarantee.
If you’re not thrilled with your product for any reason, simply return it within 30 days of receipt for a full refund of your purchase price, excluding processing and handling fees.
How to Make a Return:
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Contact Us: To initiate a return, please contact our friendly customer service team:
- Phone: (855) 663-5645 (Monday-Friday, 8am-8pm EST)
- Email: [email protected]
- Return Authorization: You’ll receive a Return Authorization Number (RA#) and return instructions via email.
- Return Shipment: Pack the item securely in its original packaging (if possible) and include the RA# on the outside of the box. Please note that you are responsible for any return shipping costs.
- Refunds: Once we receive your authorized return, we’ll process a full refund of your purchase price (excluding processing and handling) within a reasonable timeframe.
Important Information:
- Unauthorized or hand-delivered returns will not be accepted.
- Original shipping costs are non-refundable.
- We recommend using a trackable shipping method for your return.
We appreciate your business and hope your pup loves their Wobble Wag Giggle!